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Mark Jette

Office of Senator Jon Tester

(202) 228-6278



August 5, 2011

Joint Field Office: Helena, MT

DR-1996-MT NR-08

FEMA/State News Desk: (406) 447-5875
SBA News Desk: (916) 847-2346



News Release





HELENA, Mont. - The Federal Emergency Management Agency (FEMA) has opened a disaster recovery center in Crow Agency staffed with disaster assistance specialists to assist homeowners, renters and business owners who were affected by flooding this spring in Montana.

The Crow Reservation center opened officially at 9:00 a.m. on Friday, August 5 and is staffed with disaster recovery specialists who can provide information and answer questions about flood related assistance.  Hours will be 9:00 a.m. to 7:00 p.m. for the first few days then hours may change based on need. 

"Residents of the Crow Reservation experienced some of the worst flooding in the state.  For over a month, many families left the area or were living in shelters," said Montana's Disaster and Emergency Services Coordinator Ed Tinsley. "FEMA assistance is going to help those affected to pay for the most basic needs as they repair storm-related damage and get settled back home." 

Homeowners, renters and businesses can register with FEMA by calling 800-621-FEMA (3362), or going online at www.DisasterAssistance.gov or via a web-enabled mobile device at m.fema.gov. Multilingual registration assistance is available. Those with a speech disability or hearing loss who use a TTY can call 800-462-7585 directly. 

The Crow Disaster Recovery Center is located at:
Old Casino
Exit 150 off Interstate 90
Crow Agency

Other Disaster Recovery Centers now open:


Musselshell County
The Panther Den
7th Ave W & 2nd St W

Carbon County
Joliet School
300 North Park St

Fergus County
National Guard Armory
863 Airport Rd

"I cannot stress enough that calling or using the website is the preferred way for someone to register.  Having easy access to personal and financial information will speed up the process," advised FEMA Federal Coordinating Officer Doug Mayne.  "That said, we encourage anyone with a question about their registration or any other storm-related issue to stop by the center and talk to one of our specialists."

Representatives from the U.S. Small Business Administration (SBA) are also at the disaster centers to answer any questions about the SBA's low-interest disaster loan program for homeowners, renters, businesses and private non-profit organizations of all sizes. These loans are to repair or replace real estate and/or personal property damaged by the storms and flooding.  Individuals who are registered with FEMA will be sent a loan application from the SBA. No one is obligated to take out a loan. In fact, applicants have six months after approval to decide whether to accept the loan.

To start the process, those affected should first register with FEMA, by phone or online. An SBA application will be sent directly to those who register. Then, representatives at recovery centers can help complete applications and also accept applications on-site.

FEMA's temporary housing assistance and grants for public transportation, medical and dental, and funeral and burial expenses do not require individuals to apply for an SBA loan. However, applicants who receive SBA loan applications must submit them to SBA to be eligible for assistance that covers personal property, vehicle repair or replacement, and moving and storage expenses.

Registering with FEMA first is the desired process. SBA disaster loan information will be mailed to you from FEMA or application forms can be obtained by calling the SBA's Customer Service Center at (800) 659-2955 (TTY 1-800-977-8339) Monday through Friday or by applying on-line at disasterloan.sba.gov/ela/.


The Small Business Administration (SBA) is the federal government's primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private, nonprofit organizations fund repairs and rebuilding efforts, and cover the cost of replacing lost or disaster-damaged personal property.  These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations.  For information about SBA programs, applicants may call (800) 659-2955 (TTY 1-800-977-8339).


FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.


# # #



Jeffrey M. Wetherington, Sr.


Congressional Affairs

406-447-5839 Desk

720-626-8525 Cell

406-441-3291 Fax